The Ticket Machine in Your Pocket



Masabi’s JustRide enables passengers to buy and display tickets on their smartphones. In just a few taps, tickets can be purchased for any form of public transportation.


JustRide is deployed in cities around the globe, including: London, Athens, Boston, Los Angeles, New York and New Orleans


If you are looking for support, please scroll down to the support section.



Transport providers, please visit the Masabi website for more information about JustRide:


No More Waiting in line

Purchase Tickets in Seconds

Buy Your Ticket Anywhere, Any time

No More Lost Tickets

Route Planning Services

Deeplinking App Ecosystem

Learn more.

JustRide Support

Boston’s MBTA Support

About MBTA mTicketing: http://www.mbta.com/fares_and_passes/mticketing/

Support details: http://www.mbta.com/fares_and_passes/mticketing/?id=25904

E-mail: mticketing@mbta.com

Phone: Customer Support Services is available Monday-Friday 6:30AM-8PM and Saturday-Sunday from 7:30 AM-6:00 PM. Please call (617) 222-3200 for support, or for our Deaf or Hard of Hearing: customers TTY (617) 222-5146


Los Angeles’ Metrolink Support

About Metrolink mTicketing: http://www.metrolinktrains.com/agency/page/title/app

Support details: http://www.metrolinktrains.com/agency/page/title/moible_ticketing_terms_and_conditions

E-mail: mticketing@scrra.net

Phone: 800-371-5465

Metrolink Logo

New York’s NICE Bus Support

About NICE Bus mTicketing: http://nicebus.com/Passenger-Information/Mobile-Ticketing.aspx

Support details: http://nicebus.com/Passenger-Information/Mobile-Ticketing.aspx


Phone: 516-336-6600, Monday–Friday: 7:00am–5:00pm.

NICE Bus logo

New Orleans’ RTA Support

About NORTA mTicketing: http://www.norta.com/Fares-Passes/RTA-GoMobile.aspx

Support details: http://www.norta.com/Fares-Passes/RTA-GoMobile.aspx


Phone: TBC

RTA logo

Thames Clippers’ Support

About Thames Clippers mTicketing: http://www.thamesclippers.com/route-time-table/book-tickets-with-ticketing-app

E-mail: web@thamesclippers.com

Phone: TBC

MBNA Thames Clippers

New York’s MTA Support

About MTA mTicketing: http://www.mta.info/mta-eTix-promo

Customer service is found in the help section of the app.

MTA Logo

Santa Clara’s VTA Support

About VTA mTicketing: http://www.vta.org/getting-around/gtfs-info/dev-apps

E-mail: EventTIK@vta.org

Phone: 408 321-2300

VTA Logo

Transport for Athens Support

About TfA mTicketing: http://www.oasa.gr/news.php?id=funk883&lang=en

E-mail: mobile@oasa.gr

Phone: 11185 – Monday to Friday 08:00 – 15:00

Transport for Athens Logo
JustRide Passenger Feedback:
MBTA Passenger feedback video with woman holding a white dog
Follow JustRide:

Email JustRide: Contact@masabi.com

To learn more about JustRide please visit the Masabi website: